LOEA Wellness (“we,” “us,” or “our”) is committed to protecting your privacy. Therefore, we want to disclose any information we collect when you visit our site as well as how we use it. This Privacy Policy describes how we collect, use, and share your personal information in compliance with California privacy laws, including the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and the California Confidentiality of Medical Information Act (CMIA).

1. Information We Collect

We use standard analytics to monitor our website traffic. Our analytics system is designed to collect information about the origin and site navigation of website visitors on a regularly scheduled basis. We refrain from collecting personal or identifying information, including your name, email or address unless you submit your personal information via our website contact form based on a specific request you have for service or information. We do not give, share, or sell any personal information to a third party unless required by law. We may collect the following categories of personal information:

• Identifiers (e.g., name, email, phone number, IP address)
• Health and Wellness Information (if provided by you for consultation purposes)
• Payment and Billing Information (when you make purchases)
• Internet Activity (e.g., cookies, browsing history on our website)
• Geolocation Data (if enabled by your device settings)
• Professional or Employment Information (if you engage in business with us) 

 

2. How We Use Your Information

We use your information to:

• Provide and personalize our services, including naturopathic consultations and wellness programs
• Process transactions and send order confirmations
• Communicate with you about appointments, promotions, and updates
• Improve our website and user experience
• Comply with legal and regulatory requirements

 

3. How We Share Your Information

We do not sell your personal information. However, we may share it with:

• Legal Authorities when required by law or to protect our rights

 

YOUR PRIVACY

We uphold the privacy of users and website visitors and commit to obeying applicable laws involving the release of personal information. There may be instances in which we utilize certain information that you submit through our contact form to provide you with material about products, services and other pertinent data that we believe may interest you. If you prefer not to receive this information, we will respect your wishes and remove your information from our lists or modify your existing information as you desire. You can trust that the data you send to us will be held in strict confidence and only used for business purposes. Personal data is never shared without permission or required by law.

4. Your Rights Under California Law

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and share
• Request deletion of your personal data (subject to legal exceptions)
• Opt out of data sharing for targeted advertising
• Correct inaccurate personal information
• Limit the use of sensitive personal information

To exercise your rights, please contact us at: doctorb@drbholmes.com or call (310) 971-6191

5. Data Security

We implement reasonable security measures to protect your personal data, including health-related information, in compliance with CMIA. However, no online transmission is 100% secure, and we encourage you to use strong passwords and protect your information.

 

OUR USE OF COOKIES

We may send one or more “cookies” to your computer or other device when you first visit a website. This is a small file that lets us know when you return to the site. The use of cookies allows us to continually modify and improve our website, as it reveals how often you visit as well as what information is most appealing to you. If you prefer, you can choose the option to reset your browser and refuse cookies from our site or accept them individually to your device or computer. If you disable cookies, you may find that you have limited use of our website features.

 

6. Use of Cookies

Our website may use cookies and similar technologies to enhance user experience. You can manage cookie preferences through your browser settings.

 

 7. External Links

Some pages within our website may contain links to third-party websites. We do not control or take responsibility for their content. Third-party links do not denote endorsement of any services, information, or products offered on external sites.

DISCLAIMER

We are committed to using appropriate security measures to protect the personal information of website visitors. However, our security measures are not guaranteed. We do not guarantee the privacy of any information that is communicated or transferred over the Internet. We do exercise strong efforts to validate the material within our website for accuracy, credibility and reliability, but we cannot represent or guarantee the information to be exact or accurate. All medical related information within this website is not intended to be a substitute for professional health care advice, diagnosis or treatment.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

LOEA Wellness
509 S. Cedros Ave. Suite D, Solana Beach, CA 92075

doctorb@drbholmes.com

310) 971- 6191

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This Privacy Policy is intended to comply with CCPA, CPRA, CMIA, and other applicable California laws. By using our services, you agree to the terms outlined above.